About The Townsend Company, LLC
Headquartered near Indianapolis, in Muncie, Indiana, Townsend has grown five–fold since 1993. First founded to address the power industry’s most pressing issues, Townsend has grown to provide a wide range of commercial and residential services. Now, with a workforce in more than 30 states, our expertise and innovative approach to quality and safety serves its specialized core markets — vegetation management, power line clearance, electric utility line construction, landscape management and storm–damage relief.
Our Mission
At The Townsend Company, LLC, our mission is to provide our clients with outstanding service quality in a safe and reliable manner. We endeavor to develop long-term relationships with our customers by consistently delivering superior service excellence while adhering to the highest ethical and professional standards in our industry. We are committed to reliability, responsiveness and customer-centered solutions.
Our Core Values
At The Townsend Company, LLC, our core values are the bedrock of our identity and operations. They drive our dedication to delivering superior service and upholding the highest standards in all we do. These principles — safety, excellence, integrity, character and accountability — form the core of our company culture and are crucial to maintaining the trust of our clients, partners and employees.
Safety
Our most important core value. Our associates work to live, not live to work. We are committed to ensuring that every employee goes home safely every night.
Excellence
The best equipment, well-trained, experienced professionals and value-driven performance each and every time.
Intregrity
We uphold the highest standards of integrity, ensuring transparency and honesty in all our interactions and business practices.
Character
We expect our leadership and field personnel to conduct themselves at all times as professionals and experts in their respective fields.
Accountability
We serve our client’s needs safely, efficiently and dependably and are committed to reliability, responsiveness and customer-centered solutions.
The Townsend Advantage
Partnering with Townsend means benefiting from the extensive expertise, reliability and commitment to excellence that has served our clients for eight decades. Our corporate structure supports our business units and provides resources that allow them to refine their specialties and grow their businesses. Our fleet management, risk management, finance, marketing, training and safety groups all work together to provide our employees and our clients with cutting-edge systems and support.